Efficient Waiting Time Management
Therapy Manager will enable you to reduce the time spent managing waiting lists and improve visibility when capacity planning.
Challenges
We have come across a number of issues in relation to the production of RTT (Referral to Treatment) stats and the management of waiting lists which include:
- Difficulties managing paper-based waiting lists
- Difficulties delineating waiting times by speciality
- Excessive administrative time spent preparing waiting lists
- Waiting times are often available at a “moment in time” rather than real-time
- There is no “predictive view” of waiting times
- Error prone and out of date information
Solution
By introducing Therapy Manager, users can expect a streamlined waiting list management that will:
- Provide Instantaneous real-time reports on actual wait times
- Generate “Week” span reports enabling better capacity management
- Provide a traffic lighted waiting list that enables users to quickly identify those patients that are close to or at risk of breaching Trust waiting time targets. Traffic lighted waiting system quickly identifying those an warning and breaching levels of Trust implemented targets
- Ensure that all new Outpatients are automatically added to the Waiting List by specialty
- Enable users to book appointments directly from the waiting list
Business Case
Through superior Waiting List management, Trusts can expect:
- Reduced administrative time compiling and booking from waiting lists
- Reduced clinical time scheduling initial appointments
- Reduced management time managing waits across speciality
- Reduced printing and paper costs
- Increased patient choice, enhancing their satisfaction and chance of reattendance
- Accurate and real-time information for submission to Finance
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