Performance Reporting
The Performance reports in Therapy Manager provide you with detailed insights into the performance of your team. They provide Operational Managers with a clear understanding of clinical productivity and the drivers of performance.
Appointments by Status
- Displays the total number of Appointments for a set time
- Total numbers and percentages are displayed for each Appointment Status (i.e. "Booked", "Complete" and "DNA")
- Break down of figures by Appointment Type (i.e. "New" and "Follow-up")
- Displays a count of different Appointment types broken down by individual Clinician
Direct face-to-face Contacts
- Comparison of "actual" versus "scheduled" duration time
- Break down of comparison by Clinician and Appointment Type
- Generates a "New:Review" ratio for each service
- Contacts broken down by Referral Source and individual patient
Cross-service Activity against Targets
- Total number of patient contacts plotted on a chart at monthly intervals
- Actual and target activity compared for yearly contacts to highlight fluctuations
- Activity recorded in hour per week for whole teams and by Clinician
Referrals and Discharges
- Number of referrals plotted on a chart and compared with monthly and annual targets
- Number of Discharges performed collated by clinician
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