A new watchdog body has been set up which urges patients in the NHS to be more demanding about their care and rights.
Healthwatch England, which heads up a network of 152 local patient bodies, urged the public to become "savvy consumers" rather than "grateful patients". The organisation is intended to act a champion for patient’s rights, and was created in response to a survey of more than 2,000 people which found one in five had experienced poor care - but of those, 54% had not complained.
The organisation has also set out a list of rights:
the right to essential services
the right to access
the right to a safe, dignified and quality service
the right to information and education
the right to choose
the right to be listened to
the right to be involved
the right to live in a healthy environment
Healthwatch England Chairwoman Anna Bradley said: "We all need to stop acting like grateful patients and care users and start to see ourselves as savvy consumers, insisting on our right to safe, dignified and high quality care."
Original Source BBC News
About Pathway Software
Pathway Software (www.pathwaysoftware.com) specialises in the design and development of patient information systems for Allied Health professionals.
Its flagship product, Therapy Manager, is an Electronic Patient Record (EPR) system specifically designed for Therapy Services to provide decision makers with the ability to track and manage clinical activity and analyse cost of care by patient, episode or service. The system also demonstrably reduces administration time and the costs of managing Therapy Services.