How Mobile Working can make the NHS better connected

How Mobile Working can make the NHS better connected

There is increasing evidence that mobile working has revolutionised working processes in the NHS, from allowing remote access to medical records, to helping professionals to engage their patients.


Writing for The Guardian, Gill Hitchcock cites the John Taylor Hospice as an example of a service that has utilised mobile devices to transform their service. The organisation started mobile working in August 2010 as part of the Department of Health's (DoH) pilot National Mobile Worker Project, and has since embraced mobile working as part of its clinical practice.


The community psychological therapies team at the Birmingham-based centre use mobile devices to act as communication aids that can capture the interest of otherwise hard-to-reach children. Touch screen tablets can allow children to draw pictures and open up new lines of communication for their therapists.


Mobile devices are also allowing clinicians to gain remote remote access to diagrams and charts which can help professionals show patients how their pain is being treated and the benefits they can expect. Nurse prescribers, for example, now have the ability to check drugs without having to return to base to make sure their advice meets best practice.


Electronic patient records are now also able to be updated in the community alongside the patient. Unlike a traditional paper-based system which can lead to multiple sets of records being updated and held by different clinicians, remote access is improving the accuracy of records and means clinicians can avoid wasting time travelling back to the office.


The final report on the DoH’s project, published this year, found that community carers equipped with Panasonic Toughbooks and access to the NHS N3 network, were able to work more flexibly. Productivity increased by 40% and staff spent 150% more time with patients.


Kathy Drayton who contributed to the report said:"My message to anyone thinking about this is not to underestimate the variety of software benefits that come out of using this equipment: staff confidence, accuracy of records, live updates so clinical safety improves, plus sharing the record with the patient gives the patient confidence that everybody is looking at the same information and knows what's going on."


Original Source The Guardian

About Pathway Software

Pathway Software ( specialises in the design and development of patient information systems for Allied Health professionals.

Its flagship product, Therapy Manager, is an Electronic Patient Record (EPR) system specifically designed for Therapy Services to provide decision makers with the ability to track and manage clinical activity and analyse cost of care by patient, episode or service. The system also demonstrably reduces administration time and the costs of managing Therapy Services.

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